Frequently Asked Questions

Thank you for your interest in attending the 2021 Families Learning Conference. The following are frequently asked questions. If you do not see the answer to your question below, please email us at

Jump down to: General Information // Virtual Platform Information // Registration Information // Hotel and Travel Information // Speakers and Sessions Information

General Information

When is the Conference?

The Families Learning Conference will take place Monday, Oct. 25 through Wednesday, Oct. 27, 2021.

What are the starting and ending times?

Programming kicks off at 8:00 a.m. Central Daylight Time on Monday, Oct. 25. The Conference closes before noon on Wednesday, Oct. 27.

Where is the Conference being held?

Considering the resurgence of COVID-19 cases and hospitalizations in Texas and around the country, and after surveying our constituents, the Families Learning Conference has moved from an in-person convening to a virtual format.

What is the 2021 Families Learning Conference about?

The Families Learning Conference is for passionate people looking for innovative family learning strategies and practices to build stronger communities. Attending will provide exposure to a network of peers and funders, industry knowledge, and new teaching methods that contribute to a holistic approach to family engagement.

Who attends the Conference?

The Families Learning Conference attracts educators spanning preschool to adult learning, literacy practitioners, staff of community-based organizations and coalitions, librarians, parent leaders, funders, policymakers, researchers, and anyone with a vested interest in improving the lives of families.

Will translation and interpretation services be offered?

NCFL is committed to language justice and will provide interpretation based on the needs of our attendees. During the registration process, registrants must indicate their language preference.

Does the Conference accommodate persons with disabilities?

NCFL is committed to serving all attendees who have disabilities and adheres to the guidelines set forth in the Americans with Disabilities Act. Attendees requiring special accommodations should contact or call Sara Ulliman, conference manager, at (502) 584-1133 x206.

Are there opportunities for sponsors and exhibitors at the Conference?

Yes. For information and pricing, contact Rebecca Barnwell,

How many people usually attend the Conference?

Over 900 people attended our 2019 event.

Does the Conference give school credits or Continuing Education Units (CEUs)?

At this time, the Conference does not give CEUs. However, attendees will have the opportunity to download a certificate of attendance through the virtual platform.

Does the Conference give a Certificate of Attendance?

Attendees will have the opportunity to download a certificate of attendance through the virtual platform.

Virtual Platform Information

How do I access the virtual conference?

Registrants will be emailed instructions for accessing the virtual platform before the event start. Once you are registered, ensure you receive this notification by adding to your email provider’s list of safe senders.

When will I be able to access the virtual platform?

Registrants will be able to access parts of the virtual platform before the event start. On Monday, October 25, presentation content will be accessible. Registrants will receive email notification when access is available. Once you are registered, ensure you receive this notification by adding to your email provider’s list of safe senders.

Help! I can not access the virtual platform.

Our contracted technology vendor, Pearson Technology, is providing help desk support. Email

Is the virtual platform mobile friendly?

Yes. The platform is mobile friendly and responsive but you’ll have the best viewing experience on a larger screen.

How will attendees network during the virtual format?

There will be a variety of ways to network with attendees, including chat during presentations, discussion forums, and the Flipgrid video platform.

Registration Information

What is the Conference registration fee?

The cost of a 3-day registration is $595. Single day rates are available for Monday, October 25 and Tuesday, October 26 for $325 each day.

What is included in the 3-day registration fee?

The 3-day registration fee includes admission into concurrent sessions in six content strands; networking events; and General Sessions with keynote speakers from Monday, October 25 through Wednesday, October 27. It also includes on-demand access to all recorded presentations for 90 days after the event.

What is included in the daily registration fees?

Monday-only registration for $325.00: Includes admission into the Opening Session with keynote speaker and concurrent sessions in six content strands presented on Monday, October 25, 2021, and on-demand access to this recorded content for 90 days after the event.

Tuesday-only registration for $325.00: Includes admission into the General Session with keynote speaker and concurrent sessions in six content strands presented on Tuesday, October 26, 2021, and on-demand access to this recorded content for 90 days after the event.

This event is now virtual. Why is the registration fee the same as it was for in person?

Virtual events have associated costs to produce. Even though some things are being eliminated—food and beverage for example—a lot of learning content is being added. Whereas an attendee would have only been physically able to attend a max of 13 presentations Monday to Wednesday, they’ll now have access to dozens of presentations for 90 days after the event.

How do discount codes work?

Discount codes apply to one 3-day $595 registration only, when paying online by credit card, until 11:59 p.m. Pacific Time on the date specified. No more than one discount code can be used per order. Discount codes cannot be used when paying by purchase order or check.

Can I register online?

Online registration is by credit card only at

Can I pay with a purchase order or check?

To pay by purchase order or check, registrants must download and complete the PDF registration form located at A copy of the actual signed purchase order must be submitted with a completed registration form. Registration forms will not be processed until the signed purchase order is submitted; purchase orders submitted without registration forms cannot be processed. Forms can be faxed, emailed, or mailed per the instructions on the form.

When paying by check, download, complete, and mail the registration form with your check payment. Registration will not be processed without the check.

What is NCFL’s cancellation policy?

A full refund will be issued if NCFL receives cancellation from the registrant in writing by Monday, October 11, 2021. NCFL will not be held responsible for, nor issue refunds based on, illness, travel or weather-related interruptions, or other independent issues requiring cancellation after October 11, 2021. Registration substitutions are permitted.

How do I cancel?

Reach out using one of the following methods with the registrant name and confirmation number.


National Center for Families Learning
ATTN: Conference dept.
325 W. Main St., Ste. 300
Louisville, KY 40202

Fax: 502-212-4840

Speakers and Sessions Information

What is the process to become a concurrent session presenter?

Each year, the National Center for Families Learning (NCFL) announces a Call for Proposals to present at the Families Learning Conference. The application period for 2021 has closed. To receive notification when the next Call for Proposals opens, subscribe to our e-communications here:

What is the format for each day of Conference?

Monday and Tuesday kick off with a General Session that includes a welcome from NCFL, followed by an inspiring life story from an adult learner and a keynote speech by a well-known figure in education. Afterward, concurrent sessions in six content strands will begin. There are four time blocks for concurrent sessions on both Monday and Tuesday.

The Conference will conclude on Wednesday with a session devoted to reflection and action planning. The full schedule can be viewed at

What are the content strands?

The Conference’s six strands are: Adult Education, Early Childhood Education, Family and Community Leadership, K-12 Education, Library, and Research and Policy.

How long are sessions?

General Sessions vary in length. Each concurrent session on Monday and Tuesday is 60-75 minutes in length. The session offered on Wednesday may be extended.

When will the descriptions of all sessions be on this website?

The finalized schedule will be posted at by October 2021. Updates regarding speakers and special sessions will be posted as they are confirmed.

Live Q&A

How will I facilitate live Q&A?

You will be invited to join Pearson Technology’s recording studio called “StreamYard.”

When will I get the link to join?

No later than 24 hours before your presentation will air, Pearson Technology will email presenters with the link to join StreamYard.

How will I get the link?

The link will go to the email you provided NCFL. We have also shared the emails for known co-presenters with Pearson.

What if I want someone else to participate or my co-presenter didn’t get the link?

Presenters can forward the link to anyone you want to participate.

When should presenters join the studio?

Join early, when your presentation starts.

How will the transition work between the presentation recording and the live Q&A?

A Pearson technician will switch from the recording to the live studio. Audience members will see you immediately after the airing of recording.

How will I interact with the audience?

The audience can submit questions using the Slido widget that appears on the page. An NCFL staff person will also join the recording studio to help share questions with the presenter. Audience members will not have their camera or microphone enabled.

What if I need help from the technician?

Presenters can communicate with the tech using Streamyard’s chat on right side of the screen.

When will I have access to the virtual platform as an attendee?

We will email registrants the afternoon of Oct. 22 with the access information and again over the weekend.