Frequently Asked Questions

Thank you for your interest in attending the 2021 Families Learning Conference. The following are frequently asked questions. If you do not see the answer to your question below, please email us at

Jump down to: General Information // Registration Information // Hotel and Travel Information // Speakers and Sessions Information

General Information

When is the Conference?

The Families Learning Conference will take place Monday, Oct. 25 through Wednesday, Oct. 27, 2021.

What are the starting and ending times?

Programming kicks off at 8:15 a.m. Central Daylight Time on Monday, Oct. 25. The Conference closes before noon on Wednesday, Oct. 27.

Where is the Conference being held?

Renaissance Dallas Addison
15201 Dallas Parkway, Addison, TX 75001
Group rate until Oct. 1, 2021: $190/night plus tax (13% as of January 13, 2020)
For the reservation link and additional hotel information visit:

What is the 2021 Families Learning Conference about?

The Families Learning Conference is for passionate people looking for innovative family learning strategies and practices to build stronger communities. Attending will provide exposure to a network of peers and funders, industry knowledge, and new teaching methods that contribute to a holistic approach to family engagement.

Who attends the Conference?

The Families Learning Conference attracts educators spanning preschool to adult learning, literacy practitioners, staff of community-based organizations and coalitions, librarians, parent leaders, funders, policymakers, researchers, and anyone with a vested interest in improving the lives of families.

Will translation and interpretation services be offered?

NCFL is committed to language justice and will provide interpretation based on the needs of our attendees. During the registration process, registrants must indicate their language preference.

Does the Conference accommodate persons with disabilities?

NCFL is committed to serving all attendees who have disabilities and adheres to the guidelines set forth in the Americans with Disabilities Act. Attendees requiring special accommodations should contact or call Sara Ulliman, conference manager, at (502) 584-1133 x206.

Are there opportunities for sponsors and exhibitors at the Conference?

Yes. For information and pricing, contact Rebecca Barnwell,

How many people usually attend the Conference?

Over 900 people attended our 2019 event.

Does the Conference give school credits or Continuing Education Units (CEUs)?

No – there has not been a demand, and due to rising costs for attendees, we discontinued the program.

Does the Conference give a Certificate of Attendance?

A certificate is available in the Conference program and can be provided afterward upon request, once attendance has been confirmed.

What meals are provided at the Conference?

Coffee each morning, appetizers Monday evening, and dinner Tuesday evening are included in the 3-day registration fee.

Currently, other meals are not provided during the Conference. If additional meals or food & beverage are added through sponsorship, NCFL will update the Conference website accordingly and share in e-communications.

Are there restaurants in or near the venue?

The hotel offers Noell JCT. and Starbucks. Several restaurants, ranging from fast-casual to formal dining, are available within walking distance of the hotel.

What clothes should I take?

Business casual is the typical dress for Conference programming. Some attendees choose to dress up more for the evening banquet. The daily high for Dallas in October is 79° and the daily low is 58°. A sweater or light jacket is recommended.

Registration Information

What is the Conference registration fee?

The cost of a 3-day registration is $595. Daily rates will be published in late summer 2021.

What is included in the 3-day registration fee?

The 3-day registration fee includes admission into concurrent sessions in seven content strands; networking events; and General Sessions with keynote speakers from Monday, Oct. 25 through Wednesday, Oct. 27. It also includes morning coffee Monday, Tuesday, and Wednesday; appetizers Monday evening; and dinner Tuesday.

What is included in the daily registration fees?

This information will be published in late summer 2021.

How do discount codes work?

Discount codes apply to one 3-day $595 registration only, when paying online by credit card, until 11:59 p.m. Pacific Time on the date specified. No more than one discount code can be used per order. Discount codes cannot be used when paying by purchase order or check.

What are the onsite registration/check-in times?

This information will be published in late summer 2021.

Can I register online?

Online registration is by credit card only at

Can I pay with a purchase order or check?

To pay by purchase order or check, registrants must download and complete the PDF registration form located at A copy of the actual signed purchase order must be submitted with a completed registration form. Registration forms will not be processed until the signed purchase order is submitted; purchase orders submitted without registration forms cannot be processed. Forms can be faxed, emailed, or mailed per the instructions on the form.

When paying by check, download, complete, and mail the registration form with your check payment. Registration will not be processed without the check.

What is NCFL’s cancellation policy?

A full refund less the $75 administration fee will be issued for full Conference cancellations received in writing by Friday, September 24, 2021. No refunds will be issued for cancellations received after September 24, 2021.

Management for the Families Learning Conference will not be held responsible for, nor issue refunds based on, illness, travel or weather-related interruptions, or other independent issues requiring cancellation after September 24, 2021. Substitutions are permitted.

How do I cancel?

Reach out using one of the following methods with the registrant name and confirmation number.


National Center for Families Learning
ATTN: Conference dept.
325 W. Main St., Ste. 300
Louisville, KY 40202

Fax: 502-212-4840

Hotel and Travel Information

Where will the Conference be held?

Renaissance Dallas Addison
15201 Dallas Parkway, Addison, TX 75001
Group rate until Oct. 1: $190/night plus tax (13% as of January 13, 2020)
For the reservation link and additional hotel information visit:

How do I receive the special room rate at the Renaissance Dallas Addison?

In order to get the Conference group rate of $190 plus tax, you must make your hotel reservation by Friday, October 1, 2021 using the dedicated reservation link or calling the hotel directly and mentioning “Families Learning Conference.” However, we anticipate selling out of rooms well before October, so please make your reservation as soon as possible.

Government employees: A limited number of rooms are being held at the prevailing rate for government employees, so it is important for you to make your reservation early. To make your reservation with the government rate, either click the government reservation link here or call the hotel directly, making sure to mention “Families Learning Conference.”

Please be advised: NCFL will not contact attendees to solicit hotel stays. If you are contacted by someone who encourages you to book your hotel stay through them, hang up or delete the email.

What if the Renaissance Dallas Addison sells out of rooms? Is there an alternative hotel?

We will monitor our room block and secure an overflow hotel if needed. Information will be published here:

What is the nearest airport?

Dallas is serviced by two airports:

Dallas Love Field Airport (DAL) |
8008 Herb Kelleher Way, Dallas, Texas
Alaska, Delta, and Southwest airlines service this airport.  This airport is about 11 miles from the Renaissance Dallas Addison and the route may include tolls.

Dallas/Fort Worth International Airport (DFW) |
2400 Aviation Dr, DFW Airport, Texas
Almost all major airlines service this airport. This airport is about 18 miles from the Renaissance Dallas Addison and the route may include tolls.

Do you have any discounts on airfare?

Yes, we have secured discount codes for Delta Air Lines, American Airlines, and United Airlines. Details are located at

How do I get from the airport to the hotel?

Taxi, Uber, and Lyft are available from both airports. Trips from Love Field to the hotel are estimated at $40-$60 round trip. Trips from DFW to the hotel are estimated at $70-$100 round-trip.

Speakers and Sessions Information

What is the process to become a concurrent session presenter?

Each year, the National Center for Families Learning (NCFL) announces a Call for Proposals to present at the Families Learning Conference. The application period for 2021 has closed. To receive notification when the next Call for Proposals opens, subscribe to our e-communications here:

What is the format for each day of Conference?

Monday and Tuesday kick off with a General Session that includes a welcome from NCFL, followed by an inspiring life story from an adult learner and a keynote speech by a well-known figure in education. Afterward, concurrent sessions in seven content strands will begin. There are four time blocks for concurrent sessions on both Monday and Tuesday. Monday concludes with an evening welcome reception and Tuesday concludes with a Banquet Celebration.

Wednesday’s programming is currently being planned. The full schedule of sessions and events will be published by July 2021.

What are the content strands?

The Conference’s seven strands are: Adult Education, Early Childhood Education, Family and Community Leadership, Funding and Sustainability, K-12 Education, Library, and Research and Policy.

What is the format for concurrent sessions?

Each session is one hour and 15 minutes long. Most rooms are set in theater-style seating. The sessions offered on Wednesday may be extended.

Monday Evening Networking Opportunity

Details will be published in the summer 2021.

When will the descriptions of all sessions be on this website?

The entire schedule will be posted at by July 2021. Updates regarding speakers and special sessions will be posted as they are confirmed.